Policies

Policies

Goods and services, payment, fulfillment and privacy.

Goods & services

We are a coaching and consulting group dedicated to building better businesses through strategic and tactical coaching and consulting services, delivered one-on-one and in small or large groups, in virtual settings. We also offer online supplemental learning through educational courses on our website.

Currency

Payment for all services is collected in US Dollars (USD).

Fulfillment

Delivery

Services are delivered as virtual coaching and consulting sessions at agreed dates and times. Project work is delivered as outlined in the applicable statement of work. Online course access is provided through our website following enrollment.

Refunds

Services already delivered are non-refundable. If you cancel an ongoing engagement, you will not be charged for sessions or periods after the cancellation takes effect.

Cancellation

Engagements may be cancelled at any time. To cancel, email hello@balanceapproach.com. Cancellation takes effect at the end of the current billing period unless we agree otherwise in writing.

Privacy & security

We do not sell your personal information, and we do not share it for advertising purposes.

We do share information with the service providers we use to run our business — for example email, customer relationship management, website hosting, and payment processing — strictly so that they can provide those services to us.

Payments are processed by third-party payment providers who maintain PCI DSS compliance. We do not store your full card details on our systems.

To ask what information we hold about you, or to request its deletion, email hello@balanceapproach.com.

Contact

Balance Approach
1669 E 1400 S, Ste 100
Clearfield, UT 84015
hello@balanceapproach.com

Last updated

August 2026. We may update these policies; the current version is always the one published here.

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